- Handle customer calls and provide proper assistance.
- Understand customer queries and resolve them professionally.
- Communicate with customers in Bengali / Marathi / Gujarati as required.
- Explain products, services, appointments, or processes clearly to customers.
- Maintain proper records of customer interactions.
- Follow up with customers whenever required.
- Coordinate with the concerned team for issue resolution.
- Maintain good customer service and communication standards.
Requirements:
- Good verbal communication skills in Bengali / Marathi / Gujarati.
- Basic English/Hindi communication skills.
- Prior experience in customer support, voice process, telecalling, or BPO will be preferred.
- Freshers with valuable communication skills can also be considered.
- Good listening and problem-solving skills.
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Voice process (Faridabad)
🏢 Kayakalp Healthcare
📍 Faridabad
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