Xtend Technologies (P) Ltd., based at Cochin in India, since 1997, specializes in the development of computer telephony products and solutions that can be implemented by any organisation for efficient control over customer service operations. The product portfolio includes Voice Loggers, Interactive Voice Response System, and Outbound Dialers. Visit: www.xtendtech.com for details.
Job Responsibilities
- Handle customer enquiries through phone calls and emails.
- Understand client requirements and provide appropriate pre-sales support.
- Prepare proposals and quotations, and follow up with clients regarding the same.
- Coordinate with the Technical Support Team to arrange product demonstrations and presentations for potential clients.
- Share invoices with clients and follow up on pending payments.
- Build and maintain strong customer relationships.
- Coordinate with the sales and technical teams to ensure smooth communication and timely responses to client enquiries.
- Maintain records of customer enquiries, quotations, follow-ups, and sales-related activities.
- Support the sales team in converting potential leads into business opportunities.
Any graduates with good communication skill English,
Added advantage
language fluency in English and Hindi is added advantage
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹28,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
📌 Back Office Executive (Kochi)
🏢 Xtend Technologies
📍 Kochi
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