- Handle inbound and/or outbound customer calls in Kannada.
- Understand customer queries and provide accurate information or solutions.
- Maintain qualified and courteous communication with customers.
- Record customer interactions and update details in the system.
- Follow company processes, scripts, and quality standards.
Requirements
- Fluency in Kannada is mandatory.
- Basic communication skills in English or Hindi may be preferred.
- Good listening and interpersonal skills.
- Basic computer knowledge.
Key Skills
- Kannada Communication
- Customer Handling
- Active Listening
- Problem Solving
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 kannada voice process (Bengaluru)
🏢 shivathattex
📍 Bengaluru
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