Job Summary:
We are looking for Punjabi speaking Customer Support Executive to handle customer queries, provide timely resolutions, and ensure a high level of customer satisfaction. The candidate should have good communication skills and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle customer inquiries via calls.
- Resolve customer complaints in a timely and professional manner
- Maintain records of customer interactions and transactions
- Escalate complex issues to the concerned team when required
- Follow company policies and service standards