International Chat Support Executive – US Tech & Retail
WhatsApp: (phone hidden)
Job Location: Gurgaon
Salary: Up to ₹4,00,000 per annum (CTC)
Job Type: Full-time
Process: International Chat Support
Domain: US Technology & Retail
Job Description
We are hiring motivated and customer-focused candidates for the International Chat Support process in the US Tech & Retail domain. The ideal candidate should have strong written English communication skills and prior experience handling international customer queries through chat or voice support.
Key Responsibilities
- Handle customer queries through international chat support.
- Provide accurate and timely resolutions to customer concerns.
- Maintain professional written communication with customers.
- Document customer interactions and follow company processes.
- Meet quality, productivity, and customer satisfaction targets.
Eligibility Criteria
- Qualification:
Graduate / Undergraduate.
- Experience: Minimum 6 months of international chat or voice support experience.
- Communication: Solid written English is mandatory.
- Shift: Rotational shifts.
- Transport: Both-side cab facility / Travel Allowance (TA), as applicable.