Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.Must have skills : DevOpsGood to have skills : Cloud InfrastructureMinimum 3 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary:As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and support business continuity through timely and effective problem resolution.Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure seamless integration and support of applications.- Document troubleshooting steps and solutions to build a knowledge base for future reference.- Assist in the development and implementation of process improvements to enhance system reliability.- Support junior team members by sharing knowledge and providing guidance when needed.Professional & Technical Skills:- Must To Have Skills: Proficiency in DevOps.- Good To Have Skills: Cloud Infrastructure.- Experience with continuous integration and continuous deployment pipelines.- Strong understanding of automation tools and scripting languages.- Ability to monitor and manage system performance and availability.- Familiarity with configuration management and infrastructure as code practices.Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based at our PDC3C - SEZ location.- A 15 years full time education is required.

📌 Application Support Engineer (Pune)
🏢 Accenture
📍 Pune