Role Description This is a full-time, on-site Account Manager role based in the Greater Delhi Area. The Account Manager will be responsible for managing and growing client accounts, serving as the primary point of contact, and ensuring a high level of client satisfaction. Day-to-day tasks include understanding client business needs, coordinating with internal teams to deliver solutions, preparing proposals and presentations, and monitoring account performance against agreed KPIs. The role involves handling client queries, resolving issues promptly, tracking contracts and renewals, and identifying opportunities for upselling or cross-selling. The Account Manager will also maintain accurate records in CRM systems, support reporting and forecasting, and collaborate with sales, operations, and finance to drive sustainable account growth.
Qualifications
• Demonstrated experience in account management, client services, or relationship management in a B2B environment.
• Strong communication,
negotiation, and presentation skills, with the ability to interact confidently with stakeholders at multiple levels.
• Excellent organizational and time-management abilities, including managing multiple accounts and deadlines simultaneously.
• Proficiency with CRM tools and basic data analysis for tracking account performance and preparing reports.
• Ability to collaborate effectively with cross-functional teams and maintain a solutions-oriented approach.
• Bachelor’s degree in Business, Management, Marketing, or a related field; an MBA or relevant certification is an advantage.
• Comfort working in office in the Greater Delhi Area and flexibility to meet clients as needed.
• Prior experience in the local market or familiarity with regional business practices is beneficial.
📌 Account Manager (India)
🏢 Elios
📍 India
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