City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number: 48176
Business Title : Deputy General Manager - Enterprise Data Management
Global Department: Enterprise Data Management
Location : Mohali
Role Purpose Statement:
• Lead Master Data Management operations and governance across Customer, Supplier, Finance and Material Master domains.
• Ensure delivery excellence while driving data quality, process standardization, and governance initiatives.
• Manage stakeholder relationships and lead teams delivering global master data services.
• Support enterprise-wide data transformation, migration, and ERP initiatives.
Main Accountabilities:
• Service Delivery Leadership
• Manage end-to-end service delivery for master data operations and ensure ensure compliance with global policies, standards, procedures, and governance requirements.
• Drive achievement of SLAs, KPIs, and operational performance targets and manage escalations and implement corrective actions.
• Data Governance & Quality
• Drive adherence to enterprise data standards and governance frameworks.
• Support establishment of controls to improve data reliability and accuracy.
• Stakeholder Management
• Serve as a primary contact for business stakeholders within assigned domains.
• Manage stakeholder expectations and communication related to service delivery performance and collaborate with IT, business functions, and global process owners.
• Transformation & Improvement
• Support SAP MDG, SAP S/4HANA, and data migration programs.
• Drive operational excellence through best practices and innovation.
• People Leadership
• Lead, coach, and develop a team of data management professionals.
• Manage workforce planning, succession planning, and capability development.