Company Description Sarv SRK Mall is a leading retail and entertainment destination in Agra, known for providing a safe and welcoming environment for visitors. The mall hosts a wide range of national and international brands, offering diverse shopping, dining, and lifestyle experiences. It features its own in-house multiplex, SARV Multiplex, which enhances the overall leisure offering for guests. The mall focuses on quality customer service, secure premises, and a well-maintained facility, making it a preferred choice for families and shoppers in the region.
Role Description The Assistant Manager at Sarv SRK Mall is a full-time, in office role based in Agra, responsible for overseeing daily mall operations and supporting overall management. This role includes supervising staff, coordinating with retail tenants and the multiplex team, and monitoring cleanliness, safety, and maintenance across the premises. The Assistant Manager assists in managing footfall, ensuring a positive guest experience, and handling customer queries and escalations in a professional manner.



Responsibilities also include supporting marketing and promotional activities, preparing basic reports on operations and sales performance, and ensuring compliance with mall policies and regulations. The role requires close collaboration with senior management to implement operational improvements and maintain high service standards.
Qualifications

• Strong operational management skills, including staff supervision, shift coordination, and day-to-day facility oversight.
• Customer service and communication skills, with the ability to address queries, resolve concerns, and maintain a guest-focused environment.
• Basic administrative and reporting skills, including handling documentation, tracking performance metrics, and using office software.
• Ability to collaborate with multiple stakeholders, such as retail tenants, multiplex teams, vendors, and internal departments.
• Understanding of safety, security, a

📌 Assistant Manager (Agra)
🏢 Sarv SRK Mall
📍 Agra