Company Description Matri Electricals is a retail business specializing in branded lighting products such as Philips LED bulbs, Bajaj CFL bulbs, and Bajaj tube lights. The company serves residential, commercial, and small industrial customers who seek reliable, energy-effective lighting solutions. With a focus on quality products and attentive customer service, Matri Electricals aims to build long-term relationships with local buyers and business partners. The company values trust, transparency, and responsiveness as key elements of its operations.
Role Description The Account Manager is a full-time, on-site role based in Surat, responsible for managing relationships with key retail and business customers. Day-to-day responsibilities include handling customer inquiries, coordinating orders, monitoring stock levels for lighting products, and ensuring timely delivery and billing. The role involves identifying new sales opportunities, following up on leads, and maintaining regular contact with existing customers to support repeat business.



The Account Manager will collaborate with internal teams for inventory, pricing, and service resolutions, and will prepare basic sales reports and customer feedback summaries to support business decisions.
Qualifications

• Strong customer relationship management and client service skills to maintain and grow accounts.
• Sales and negotiation abilities, with experience in retail or consumer products preferred.
• Basic knowledge of electrical or lighting products, or willingness to learn quickly.
• Good communication and interpersonal skills in English and local languages.
• Ability to work on-site in Surat, manage multiple tasks, and stay organized in a fast-paced environment.
• Proficiency in basic computer applications (e.g., email, spreadsheets, billing or POS systems).
• Previous experience in account management, retail sales, or customer service is an advantage.
• Minimum of a high school diploma; a degree in business, commerce,

📌 Account Manager (Surat)
🏢 Matri Electricals
📍 Surat