Department: Community & Communications
Employment Type: Full-time
Location: [Remote/On-site/Hybrid]

About the Role
We are looking for a proactive and articulate Discord Community Manager to manage and grow our online community. The ideal candidate will have excellent written communication skills, a strong understanding of online communities, and the ability to engage with members, communicate updates, and maintain a positive and professional community environment.
This role is ideal for someone who enjoys communicating with people, writing transparent and engaging content, and building meaningful relationships within digital communities.

Key Responsibilities
• Manage and moderate our Discord server, ensuring a welcoming, active, and well-organized community.
• Communicate announcements, product updates, events, and significant information clearly and effectively.
• Write engaging messages, community posts, FAQs, guidelines, and other communication materials.
• Actively engage with community members, respond to queries, and facilitate meaningful discussions.




• Monitor community conversations, gather feedback, and share relevant insights with internal teams.
• Maintain community guidelines and address spam, inappropriate content, and conflicts professionally.
• Coordinate community activities, discussions, events, and engagement initiatives.
• Help build a consistent brand voice and ensure all community communications align with company standards.
• Identify opportunities to improve community engagement, member experience, and retention.

Requirements
• Excellent written and verbal communication skills.
• Strong writing, editing, and proofreading abilities.
• Comfortable communicating with diverse audiences in a explicit, friendly, and professional manner.
• Familiarity with Discord, including channels, roles, permissions, moderation tools, and community management features.
• Ability to handle questions, feedback, and difficult conversations diplomatically.
• Strong organizat

📌 Discord Community Manager – Communications (Gurugram)
🏢 USHAK KAAL
📍 Gurugram