Company: Pocketly Info Tech Pvt. Ltd.
Department: Customer Support
Job Location: Nagpur, Maharashtra
Job Type: Full-Time
Salary: ₹16,000 + Incentives
Working Hours: 9:00 AM – 6:00 PM
Working Days: 6 Days a Week

Job SummaryPocketly is hiring enthusiastic and customer-focused candidates for the position of Customer Support Executive. The candidate will be responsible for assisting customers, resolving their queries, and ensuring a smooth customer experience.

Key Responsibilities• Handle customer queries through calls, chats, and other communication channels.
• Provide accurate information about company products and services.
• Resolve customer complaints professionally and efficiently.
• Maintain proper records of customer interactions.




• Escalate complex issues to the concerned department.
• Ensure customer satisfaction through timely follow-ups.
• Follow company policies and customer service guidelines.

Requirements• Positive communication skills and a customer-friendly attitude.
• Fluent English communication preferred.
• Good typing skills and basic computer knowledge.
• Strong problem-solving and listening skills.
• Ability to handle customer queries patiently.
• Freshers and experienced candidates can apply.

Interested candidates can apply now
• Contact/WhatsApp: (phone hidden)

📌 Customer Support Executive (Nagpur)
🏢 Pocketly
📍 Nagpur