Job summary:
As a Conduct Risk Operations manager within the Compliance Conduct and Operational Risk organization, you will manage a Risk operations team to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations. Through your leadership, the department will design and operate processes supporting adherence to JPMorgan’s Code of Conduct, including but not limited to Personal Account Dealing, Licensing & Registration requirements, and all Employee Conduct requirements.
Your role requires a high level of collaboration across the global Advisory, Technology, LOB, Control and Operations teams. It is expected that you will bring an innovation mindset to this role as the department is continuously looking for effective solutions harnessing the most current tools and technologies. In particular you are expected to be capable of implementing solutions utilizing large language models (LLM) and Natural Language Processing (NLP) as well as closely to design strategic technology platforms.



You will help lead a team of professionals to create global alignment on processes and risk frameworks. It will be key to foster an inclusive workforce and help develop your team to work collaboratively across the firm.
Job responsibilities:
• Maintain effective relationships with Advisory partners, ensuring that service levels and high levels of customer satisfaction are being met
• Monitor and evaluate program effectiveness, making necessary adjustments to achieve desired outcomes.
• Manage the day-to-day operations of the team, ensuring that key indicators of quality and capacity are being met
• Ensure that the team maintains an effective balance between adherence to Compliance Policies alongside ensuring a high level of service to our customers, the Firm’s covered employees
• Proactively manage operational risks by recognizing gaps in technology and processes, developing solutions, and escalating issues to senior mana

📌 Vice President (Hyderabad)
🏢 JPMorgan Chase
📍 Hyderabad