Manager - Operations Risk Management Gurugram, HR, India(Hybrid) **Job Description** Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. **Responsibilities** The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing: + Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology. + Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan. + Independently monitor operational risk trends and activities. + Manage and perform an effective challenge process based on a defined criteria and build into annual plan. + Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks. + Coordinate a holistic, de-duplicated independent risk assessment process. + Proactively identify areas for high risk for intervention. + Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer recent methodologies. + Drive reporting to the Enterprise Risk Management Committee,



Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice. + Be a key leader for sharing insights, better practices, themes, etc. across the enterprise. **Qualifications** **Preferred:** Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous. Experience in at least one of the following: + Translating operational risk strategy and appetite into execution guidelines. + Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds. + Oversee the implementation of the operational risk governance frameworks. + Communicating and ensuring understanding and adherence to operational risk procedures and standards. + Manage the operational risk exam management processes. + Experience in financial services industry **Job Info** + Job Identification 26012559 + Job Category Risk + Posting Date 10/14/2026, 08:21 AM + Apply Before 10/21/2026, 06:30 PM + Degree Level Bachelor's Degree + Job Schedule Full time + Job Shift Day + Locations AMEX Sub Tehsil Kadipur, Gurugram, HR, 122004, IN(Hybrid) + Career Area Operational Risk Management and Control Management Return to Jobs List (https://careers.americanexpress.com/en/sites/CX_1/jobs)

📌 Manager - Operations Risk Management (Gurugram)
🏢 American Express
📍 Gurugram