About GrittyTechGrittyTech is an EdTech company providing personalized learning and professional training solutions through one-on-one sessions and interactive group classes.
Role OverviewWe are looking for dedicated and customer-focused individuals to support learners, resolve queries, and deliver a smooth customer experience in a fast-paced startup setting.
Key Responsibilities• Handle customer queries through calls, WhatsApp, email, and other channels.
• Assist learners with course information, class schedules, payments, and enrollments.
• Coordinate with tutors and internal teams to resolve issues.
• Follow up with customers and maintain accurate records in the CRM.
• Meet customer service and performance targets.

Requirements• Freshers and candidates with up to 1 year of experience can apply.




• Fluency in Hindi and English is preferred.
• Good communication and problem-solving skills.
• Basic computer knowledge.
• A proactive, responsible, and startup-friendly mindset.

Work Schedule & Benefits• Working days: 6 days a week.
• Shift 1: 6:00 AM–3:00 PM.
• Shift 2: 2:00 PM–11:00 PM.
• Salary based on experience and interview performance.
• Performance-based incentives and daily/weekly rewards.
• Insurance and Provident Fund (PF), as applicable.
• No cab facility provided; employees must arrange their own commute.

Immediate joiners only
Salary - 1.8LPA- 3LPA + Incentives

📌 Customer Support Associate (Hyderabad)
🏢 Grittytech
📍 Hyderabad