Key Responsibilities

• Coordinate with customers regarding enquiries, quotations, purchase orders, and order status.

• Prepare quotations, sales orders, invoices, and other sales documents.

• Follow up with customers on pending orders, deliveries, and payments.

• Coordinate with production, stores, dispatch, and accounts teams.

• Track order processing, production schedules, and delivery commitments.

• Maintain customer databases, sales reports, and MIS records.

• Support the sales team in achieving targets and maintaining customer relationships.

• Handle customer queries and ensure timely resolution.

Requirements
• Good communication and customer-handling skills.

• Experience in sales coordination and order processing.

• Knowledge of quotations, purchase orders, invoicing, and dispatch documentation.

• Proficiency in MS Excel, MS Office, and ERP / CRM software.

• Strong follow-up,



time-management, and organizational skills.

• Ability to coordinate with multiple departments.

• Attention to detail and problem-solving ability.

Preferred Experience

• 2–5 years of experience in sales coordination, preferably in a manufacturing company.

• Experience in B2B sales support, order management, or customer service is an advantage.

• Any degree in Business Administration, Commerce, or a related field preferred.

Benefits

✔️ Competitive salary based on experience

✔️ Opportunity to work with an established manufacturing team

✔️ Growth opportunities in sales operations and customer relationship management

✔️ Professional learning and development

✔️ Collaborative work environment

📌 Sales Coordinator (Madurai)
🏢 Smart Work Consultants
📍 Madurai