Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Network Infrastructures, Principal Engineer
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and addressing any issues that arise to maintain system reliability and performance. The position demands coordination with various teams to uphold service standards and support operational excellence throughout the day.
Roles & Responsibilities
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to optimize operational workflows and improve system efficiency.
• Facilitate communication between stakeholders to ensure alignment on project goals and deliverables.
• Mentor junior team members to support their qualified growth and enhance team capabilities.
Professional & Technical Skills
• Must To Have Skills: Proficiency in Network Infrastructures, Principal Engineer.
• Strong knowledge of network architecture, protocols, and infrastructure management.
• Experience in troubleshooting and resolving complex network issues in production environments.
• Ability to design and implement scalable and secure network solutions.
• Familiarity with monitoring tools and performance tuning for network systems.
• Skilled in coordinating cross-functional teams to support network operations and service delivery.