Service Delivery Manager (Noida)

Service Delivery Manager (Noida)

17 Oct
|
Bureau Veritas
|
Noida

17 Oct

Bureau Veritas

Noida

BUREAU VERITAS | HR SHARED SERVICES HUB, NOIDA

Service Delivery Manager – Payroll

Global Process Owner, Payroll & Reward Operations (R2P)

Tower

Reward to Pay (R2P)

Location

Noida, India (HR Shared Services Hub)

Reports to

HR SSC Regional Hub Director, Noida

Role type

People manager

Scope

Multi-country payroll, benefits administration, compensation changes, payroll accounting and tax filings

Grade

ABOUT THE HUB

Bureau Veritas is building a greenfield HR Shared Services hub in Noida. The hub will bring HR operations that currently run separately in each country into one standardised, digitally enabled service centre. You will design your tower, move work into Noida in structured waves, and run it at scale to global standards.

ROLE PURPOSE

You own payroll and reward delivery end to end for every country moving into Noida. You will move payroll from dozens of local vendors and in-country teams to a controlled, consolidated model. Employees must be paid accurately and on time, in every cycle and in every country, throughout the transition and after it.





KEY RESPONSIBILITIES

1. Transition and shared services set-up

• Lead the payroll transition roadmap country by country, sequenced by risk, complexity, headcount and vendor contract dates.

• Run knowledge transfer from country payroll teams and vendors. This covers desk procedures, statutory calendars, pay elements and local exceptions.

• Plan and run parallel payroll runs for each country. Set transparent go/no-go criteria based on variance thresholds, and use hypercare after cutover.

• Deliver the global payroll vendor consolidation programme. Rationalise the vendor portfolio, support selection, and manage exit and onboarding without disrupting pay.

• Design the target operating model for R2P, covering the split of work between hub, vendor and country HR, with RACI, handoffs and cut-off calendars.

2. Process ownership and service delivery

• Act as Global Process Owner for R2P. Own process standards, th

📌 Service Delivery Manager (Noida)
🏢 Bureau Veritas
📍 Noida

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