Founder’s Office -New Initiatives and Execution
Location: Mumbai | Experience: 4–8 years
Works directly with the Founder

About GreyLabs AI
GreyLabs AI is a leader in Voice AI solutions for financial services, working with 100+ large BFSI clients. We help banks, insurers, NBFCs and fintechs automate customer conversations across sales, collections and service. We are growing rapidly, with 50% growth from August to September 2026 alone, and have raised ₹100 crore from Z47 and Elevation Capital.

About the role
We are looking for a hands-on operator to work directly with our CEO on initiatives that unlock GreyLabs AI’s next phase of growth. You will take new products from 0 to 1, pilot pricing models and turn new revenue opportunities into measurable business outcomes.
You will own initiatives from the initial idea through customer discovery, experimentation, launch and evaluation. Expect to spend time at client offices, gather and analyse data, work across teams and personally resolve the problems that stand between an idea and its execution.
What you will own




• Current product launches. Identify customer problems, validate demand, define the initial offering and work with Product, Engineering and Delivery to take new solutions from concept to live pilots and launch.

• Pricing experiments. Develop and pilot pricing and packaging models. Assess customer willingness to pay, adoption, revenue and profitability, and recommend what to refine or scale.

• New revenue opportunities. Identify underserved use cases, customer segments and expansion opportunities. Build the business case, test commercial assumptions and work with Sales to convert validated opportunities into revenue.

• Client discovery and pilots. Spend time onsite with clients to understand workflows, collect feedback and data, and drive pilots with clear objectives, timelines and success measures.

• Execution across teams. Translate priorities into action plans, align stakeholders, manage dependencies and remo

📌 Founder's Office (Mumbai)
🏢 GreyLabs AI
📍 Mumbai