17 Oct
|
Traverse Globe
|
Karnal
17 Oct
Traverse Globe
Karnal
Company Description Traverse Globe specializes in designing exceptional international tours to unique and less-explored destinations around the world. The company focuses on creating bespoke travel experiences that allow travelers to uncover hidden treasures and enjoy exclusive access in vibrant locales. Each itinerary is crafted to immerse guests in the culture, spirit, and authenticity of every destination. Traverse Globe is committed to delivering distinctive, memorable journeys that go beyond conventional travel. Potential team members join a company that values curiosity, cultural appreciation, and high-quality service.
Role Description This is a full-time remote role for a Relationship Manager. The Relationship Manager is responsible for building and maintaining strong relationships with individual travelers, corporate clients, and travel partners. Day-to-day tasks include understanding client needs, presenting suitable travel solutions, coordinating with internal teams to customize itineraries, and ensuring a seamless pre- and post-trip experience.
The role also involves managing client communications across email, phone, and digital channels, addressing inquiries and issues promptly, and following up to maintain long-term engagement. The Relationship Manager tracks client feedback, identifies opportunities for upselling or cross-selling services, and supports the development of loyalty and referral programs.
Qualifications
• Client relationship management skills, including consultative communication, active listening, and conflict resolution.
• Sales and account management skills, such as opportunity identification, negotiation, and basic CRM proficiency.
• Organizational and coordination skills, including attention to detail, time management, and multitasking across multiple client accounts.
• Digital communication skills, including skilled email writing, virtual meeting etiquette, and comfort with remote collaboration tools.
• Strong written and verba
📌 Relationship Manager (Karnal)
🏢 Traverse Globe
📍 Karnal