? WE'RE HIRING | CATEGORY MANAGER – INSIDE SALES (HEALTHTECH)
? Location: Kolkata, West Bengal
? Company: EasyHealths
? Department: Inside Sales & Patient Acquisition

Are you an experienced healthcare sales professional who can lead teams, drive patient conversions, and take ownership of business growth?

EasyHealths is looking for a dynamic, result-oriented Category Manager – Inside Sales to lead our patient acquisition, OPD/IPD conversion, and Surgery Care operations.
This is a leadership and business ownership role, not just telecalling management.

? KEY RESPONSIBILITIES
✅ Own the end-to-end patient journey, from initial enquiry to successful booking, consultation, admission, and follow-up.
✅ Drive OPD, IPD, and Surgery Care conversions while improving lead response time and turnaround time (TAT).
✅ Lead, train, motivate, and manage inside sales and telecalling teams to achieve business targets.
✅ Develop effective calling strategies, follow-up processes, SOPs, and objection-handling techniques.
✅ Manage CRM, sales funnels, pipeline tracking, conversion forecasting,



and performance reporting.
✅ Analyse lead quality, conversion rates, lost opportunities, team productivity, and revenue performance.
✅ Collaborate with marketing and branding teams to improve lead sourcing, campaign effectiveness, and patient acquisition.
✅ Coordinate with hospitals, nursing homes, clinics, and doctors to ensure smooth patient journeys and resolve escalations.

? WHO SHOULD APPLY?
✔️ Healthcare inside sales experience is MANDATORY.
✔️ Proven experience managing telecalling or inside sales teams.
✔️ Robust understanding of OPD/IPD conversion, hospital sales, and patient acquisition.
✔️ Experience in Surgery Care, hospital admissions, or specialty healthcare sales is a strong advantage.
✔️ Proficiency in CRM tools, Excel, sales MIS, and funnel analysis.
✔️ Strong leadership, communication, analytical, and problem-solving skills.
✔️ Ability to manage targets, present reports to senior

📌 CATEGORY MANAGER – INSIDE SALES (Kolkata)
🏢 Easytech IT Solutions Private
📍 Kolkata