• Bachelor’s or Master’s degree in Business, IT, Organizational Change, or related field
• 8–12+ years of experience in Change Management, preferably in ERP/SAP programs
• Proven experience in large-scale global transformation programs
• Strong understanding of ERP (SAP S/4HANA preferred) and business processes
• Experience working in matrix and global environments
• Familiarity with change methodologies (e.g., Prosci, ADKAR) is a plus
• Strong communication and stakeholder management skills
• Fluent in English (additional languages are a plus)
• Training & Capability Development
• Define global training strategy (role-based, digital, in office, train-the-trainer)
• Coordinate training development with GPOs and Solution Teams
• Ensure alignment between process design and training content




• Monitor training effectiveness and user adoption 6. Change Network & Local Deployment Support
• Establish and manage a global change network (regional/local champions)
• Enable local teams to drive adoption and feedback loops
• Ensure consistent rollout approach while allowing local adaptation where needed 7. Adoption Measurement & Continuous Improvement
• Define KPIs for adoption and change effectiveness
• Monitor user adoption, system usage, and process compliance
• Identify gaps and implement corrective actions
• Capture lessons learned and feed into future rollout waves

📌 Test Automation Lead (Chennai)
🏢 Infosys
📍 Chennai