Job Description

• Configuration Engineer

Location: Bangalore / Gurgaon
Notice Period: 0-60days
Shift: Night Shift / US Shift
Experience Required: 4–12 years

About Us

Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a cooperative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.

Key Responsibilities

• Configure, administer, and support physical security systems, including video surveillance, access control, and integrated security platforms.

• Perform installation, configuration, maintenance, and troubleshooting of security management solutions such as Milestone, LenelS2, DMP, or similar platforms.

• Monitor system health, performance, and availability to ensure uninterrupted security operations.

• Manage patching, upgrades, and configuration management activities across security systems and associated infrastructure.





• Diagnose and resolve issues related to IP-based security systems, access control devices, cameras, and integrated applications.

• Handle escalations and coordinate with OEM vendors, field service teams, and internal stakeholders for timely issue resolution.

• Support system integration activities between security platforms, network infrastructure, and third-party applications.

• Maintain technical documentation, configuration records, SOPs, and knowledge articles.

• Participate in incident management, root cause analysis (RCA), and continuous improvement initiatives.

• Ensure compliance with operational standards, security policies, and change management processes.

Mandatory Skills

Physical Security & Access Control Systems

• Hands-on experience with:

• Milestone

• LenelS2

• DMP

• Similar Physical Security Information Management (PSIM) or Access Control Systems

• Experience supporting:

• V

📌 Configuration Support Engineer (Bengaluru)
🏢 Capgemini
📍 Bengaluru