Service Delivery Manager – Talent Acquisition
Global Process Owner, Talent Acquisition Operations (R2H)

Tower: Recruit to Hire (R2H)
Location: Noida, India (HR Shared Services Hub)
Reports to: HR SSC Regional Hub Director, Noida
Role type: People manager
Scope: Requisition management, sourcing support, interview scheduling, offer management, pre-employment checks and onboarding

ABOUT THE HUB
Bureau Veritas is building a greenfield HR Shared Services hub in Noida. The hub will bring HR operations that currently run separately in each country into one standardised, digitally enabled service centre. You will design your tower, move work into Noida in structured waves, and run it at scale to global standards.

ROLE PURPOSE
You own the recruitment and onboarding engine for every country moving into Noida. You will replace fragmented local practices with one standard, compliant and quick hiring process. Hiring managers should get the talent they need quickly, and every candidate should get a consistent, high-quality experience.

KEY RESPONSIBILITIES
1.



Transition and shared services set-up
• Map current recruitment and onboarding practice in each country, including steps, tools, vendors, volumes and cycle times, and set the baseline.
• Design the R2H target operating model. Define what moves to the hub, what stays with in-country recruiters and business partners, and what goes to vendors or RPO partners.
• Lead country-by-country transition, covering knowledge transfer, template and offer-letter harmonisation, and stabilisation after cutover.
• Set up the hub's scheduling, offer and onboarding desks, with capacity models tied to hiring forecasts.

2. Process ownership and service delivery
• Act as Global Process Owner for R2H. Own the standard process from requisition to day one, including approval rules and local variations.
• Manage recruitment and background-check vendors across markets. Scorecard them on time-to-fill, quality of hire, diversity and cost.
• Map the ca

📌 Service Delivery Manager (Noida)
🏢 Bureau Veritas
📍 Noida