Quality Analyst (Gurugram)

Quality Analyst (Gurugram)

17 Oct
|
Kredito24(One Click Money Techplus
|
Gurugram

17 Oct

Kredito24(One Click Money Techplus

Gurugram

* Monitor collection calls and check call quality.

* Ensure agents follow company policies and procedures.

* Check how agents communicate with customers.

* Identify mistakes and provide feedback to agents.

* Prepare daily and monthly quality reports.

* Ensure proper customer handling and process compliance.

* Help agents improve their performance.

* Maintain quality standards and achieve team targets.

📌 Quality Analyst (Gurugram)
🏢 Kredito24(One Click Money Techplus
📍 Gurugram

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