17 Oct
|
Kredito24(One Click Money Techplus
|
Gurugram
17 Oct
Kredito24(One Click Money Techplus
Gurugram
* Monitor collection calls and check call quality.
* Ensure agents follow company policies and procedures.
* Check how agents communicate with customers.
* Identify mistakes and provide feedback to agents.
* Prepare daily and monthly quality reports.
* Ensure proper customer handling and process compliance.
* Help agents improve their performance.
* Maintain quality standards and achieve team targets.
📌 Quality Analyst (Gurugram)
🏢 Kredito24(One Click Money Techplus
📍 Gurugram