Department: Education

Location: Hyderabad

Description

Our team thrives on creativity, technology, and collaboration. We are currently looking to expand our learning product development team and are seeking a dynamic and experienced Senior Learning Designer to join us in crafting exceptional learning experiences for Infor's Digital Adoption Platform (DAP), the Infor Adoption Accelerator (IAA).

In this role, you will design and build the standard, out-of-the-box content that is packaged and delivered with IAA across Infor's CloudSuite ERP products. This content — in-app walkthroughs, tooltips, smart tips, task lists, and related guided-learning assets — is used by Infor customers as they adopt and get value from their CloudSuite applications. This is a high-visibility role: what you build ships directly inside the product experience for a global customer base.

A Typical Day In The Life Includes

• Design and develop standard IAA content — walkthroughs, tooltips, smart tips, task lists,



and other in-app guidance — packaged and shipped with Infor's Digital Adoption Platform for CloudSuite ERP products
• Collaborate with SMEs to identify and acquire product content and knowledge through active listening and source material review
• Understand, organize, and integrate CloudSuite ERP product and process information to design in-app guidance that is accurate, concise, and aligned to real user workflows
• Build content directly within the IAA/DAP authoring environment, along with other course authoring tools as needed
• Apply DAP and in-app guidance best practices — including content sequencing, contextual triggering, and minimizing disruption to the user's workflow — to maximize adoption and usability
• Learn and develop additional skills as needed, including new tools, current design approaches, and evolving DAP capabilities
• Complete project management tasks such as updating Jira stories, scheduling, and submitting content for review
• Work closely with SMEs and partner

📌 Instructional Designer, Senior (Hyderabad)
🏢 Infor
📍 Hyderabad