Hiring: AI Automation Lead
Location: Bangalore
Experience: 6–8 Years
Employment Type: Full-Time
Immediate/Early Joiners Preferred

Role Summary
We are looking for an AI Automation Lead to drive an AI-first, lean SRE support model through intelligent automation, AIOps, Agentic AI, knowledge management, and self-service capabilities. The candidate will design and implement secure, scalable AI solutions to improve operational efficiency and reduce manual support efforts.

Key Responsibilities
• Design and implement GenAI and Agentic AI solutions for IT operations and business process automation.
• Build AI agents, multi-agent workflows, AI assistants, and automated support solutions.
• Develop RAG-based solutions using LLMs, embeddings, semantic search, and vector databases.
• Integrate AI solutions with enterprise tools, APIs, knowledge bases, and ITSM platforms.
• Drive AIOps, incident management automation, intelligent troubleshooting, and self-service capabilities.
• Implement MCP-based integrations, access controls, AI governance, security, and auditability.




• Collaborate with SRE, Platform Engineering, and DevOps teams to optimize operational performance.
• Lead technical delivery, establish best practices, and mentor engineering teams.

Required Skills
• 6–8 years of overall technology experience with solid hands-on expertise in AI automation and intelligent operations.
• Experience with GenAI, LLMs, prompt engineering, Agentic AI, tool calling, and orchestration frameworks.
• Strong knowledge of RAG, embeddings, semantic search, and vector databases such as Pinecone, Weaviate, Qdrant, or Chroma.
• Understanding of MCP architecture and enterprise AI integrations.
• Experience with AIOps, SRE, incident automation, knowledge management, or IT operations.
• Knowledge of cloud platforms (Azure/AWS/GCP), APIs, containers, Kubernetes/OpenShift, and security controls.
• Experience with AI governance, RBAC, monitoring, and responsible AI practices.

Preferred Qualifica

📌 AI Automation (Bengaluru)
🏢 Runmap Infotech Private
📍 Bengaluru