Company Description REFEX Green Mobility LTD is a flagship venture of Refex Group, dedicated to revolutionizing urban commuting. organization headquartered at Chennai. Under the esteemed Refex Group, a recognized leader and Great Place To Work certified organization, Refex Mobility pioneers India's sustainable mobility revolution. We provide exceptional commuting solutions with a 100% cleaner-fuelled fleet. Our commitment extends to a comprehensive charging infrastructure and dedicated charging hub in the cities we operate.
We are looking for Head - Operational Excellence for our Employee Transfer services (ETS), PAN India.
Role Description The Head – Operational Excellence is a full-time, in office role based in Chennai, responsible for driving continuous improvement across production, construction, and support functions. The role includes designing and implementing operational excellence frameworks, setting performance benchmarks, and leading process improvement initiatives to enhance productivity, quality, and safety. Daily responsibilities involve overseeing production planning,



coordinating with operations and manufacturing teams, monitoring adherence to standards, and using data-driven methods to optimize workflows and resource utilization. The role also includes mentoring cross-functional teams, conducting root cause analyses, ensuring compliance with relevant regulations and internal policies, and collaborating with leadership to align operational initiatives with strategic business goals.
Essential Requirement
10–15 years in operations-intensive businesses: logistics and supply chain, fleet or mobility, last-mile or quick commerce, airline and airport ground operations, field services, or large multi-site service operations. Physical, manpower-heavy, Asset-heavy operations — not purely back-office.
At least four years operating across multiple cities or regions, not a single site or cluster.
Has run operations through data. You have defined a metric set from

📌 Head - Operational Excellence (Chennai)
🏢 REFEX INDUSTRIES
📍 Chennai