IND Senior Engineer, Infrastructure - GCC034 We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. **Job Title:** Storage and Resiliency **Location:** Hyderabad India (Hybrid) **Department:** Infrastructure as a Service (IaaS) **Reports To:** Infrastructure as a Service Team **Yrs. Of Experience:** 6-9 yrs **Overview** We are seeking a highly skilled and motivated engineer to serve in our Infrastructure as a Service (IaaS) organization supporting Storage and Resiliency. This role is ideal for a seasoned qualified with deep expertise in enterprise storage, backup, replication, disaster recovery, cyber recovery, and recoverability operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across storage, backup, and resiliency services. **Key Responsibilities** **Storage & Backup Administration** + Install, configure, and maintain enterprise storage, backup, replication, and recovery platforms across private and public cloud environments + Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency, and decommissioning + Monitor storage and backup platform health, performance, availability, recoverability, and capacity through observability capabilities + Perform troubleshooting and root cause analysis for storage, backup, replication, and recovery incidents + Implement platform security hardening, retention standards, access controls, and compliance requirements + Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests, and service reporting **Resiliency & Cyber Recovery** + Lead disaster recovery, recoverability validation, backup restoration, replication testing,



and operational readiness activities + Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives + Drive improvement plans for backup success, restore performance, data protection coverage, and resiliency gaps **24x7 Operations & Incident Management** + Support 24x7 storage and resiliency operations including capacity, backup operations, restore support, and vulnerability remediation + Oversee incident response, root cause analysis, problem management, and service restoration for storage, backup, and recovery services **Mentorship & Collaboration** + Mentor junior engineers and foster a culture of continuous learning and technical excellence + Collaborate with cross-functional teams including compute, network, security, application, disaster recovery, and service management teams **Operational Excellence** + Ensure high availability, scalability, security, recoverability, and compliance of storage and resiliency environments + Develop metrics for capacity, performance, backup success, restore performance, replication health, and recoverability compliance **Qualifications** + Strong enterprise storage and backup operations experience in large scale environments + Experience with NetApp, SAN, NAS, object storage, backup platforms, replication, and disaster recovery technologies + Knowledge of backup policies, retention standards, recovery testing, cyber recovery, and recoverability objectives + Scripting and automation experience with PowerShell, Python, Ansible, Terraform, or vendor automation tools + Storage and backup capacity management, performance troubleshooting, vulnerability remediation, and technology currency experience + Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI, and firewall concepts + Logging and monitoring tools such as Splunk, vendor management tools, Prometheus, or equivalent + Experience with virtualization and/or cloud platforms including VMware, Nutanix, AWS, or GCP

📌 Staff Engineer - Infrastructure (Hyderabad)
🏢 The Hartford
📍 Hyderabad