Customer Care Associate

Location: Bangalore
Work Mode: Work From Office
Working Days: 6 days a week
Timings: 10am - 7pm
Compensation: 3 - 4LPA
Week Off: 1 rotational weekday off
Laptop: Mandatory

Job Description
We are looking for a Customer Care Associate to handle customer queries, provide support, and ensure a positive customer experience.

Roles & Responsibilities
* Handle customer queries through calls, chats, or emails.
* Provide accurate information and resolve customer issues.
* Maintain skilled and clear communication with customers.
* Escalate complex issues to the relevant team when required.
* Maintain records of customer interactions.

Requirements
* Good communication and interpersonal skills.
* Customer-focused attitude and problem-solving ability.
* Basic computer knowledge.
* Freshers and experienced candidates can apply.
* Must have a personal laptop.
* Willingness to work from the office 6 days a week, with one rotational weekday off.

• Interested candidates can apply with their updated resume.

📌 Customer care associate (Bengaluru)
🏢 BrightChamps
📍 Bengaluru