Req ID: 379742

NTT DATA strives to hire exceptional, cutting-edge and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ERP Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Senior Tecsys Elite WMS / Elite Distribution ERP L3 Application Support Specialist

Role Summary

Provide advanced Level 3 application support for Tecsys Elite WMS and Elite Distribution ERP / distribution management processes where deployed. This role resolves complex production issues, supports integrations and configuration, drives root-cause analysis, and improves stability across warehouse and distribution operations.

The specialist is the senior escalation point for Tecsys-related incidents, partnering with operations, IT, integration, infrastructure/cloud, device/print, automation, external vendor, and Tecsys support teams to restore service and prevent repeat issues.

Core Responsibilities





• Troubleshoot complex Tecsys WMS and Distribution ERP issues across receiving, putaway, replenishment, picking, packing, shipping, loading, cycle counting, inventory, order management, purchasing, returns, and distribution processes.

• Investigate transaction failures, inventory discrepancies, stuck orders, RF/device issues, label-printing issues, interface failures, job failures, performance concerns, and user-reported system errors.

• Analyze application logs, SQL/data, interface messages, file transfers, job status, acknowledgments, and operational workflows where access is available; coordinate with Tecsys or platform teams for restricted SaaS/cloud diagnostics.

• Support integrations with ERP, EDI, carrier, e-commerce, reporting, automation/WCS, RF, label-printing, and external customer or supplier systems.

• Troubleshoot integration patterns relevant to the environment, including APIs/web services, EDI, SFTP/FTP or managed file transfer, sch

📌 ERP Senior Analyst (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru