Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

Learning Analytics & Reporting
• Analyze training, certification, proficiency, quality, and performance data to identify trends, gaps, and improvement opportunities.
• Develop and maintain recurring L&D; reports, scorecards, and dashboards for stakeholders and leadership teams.
• Track and report key learning metrics on regular basis




• Perform root cause analysis to identify factors impacting learning outcomes and business performance.
• Generate actionable insights and recommendations from learning data.

Dashboard Development & Data Visualization

• Design and maintain interactive dashboards using Excel and Power BI.
• Create visual representations of learning data to help stakeholders understand trends and performance.
• Automate reporting processes to improve efficiency, accuracy, and reporting timelines.
• Support the development of self-service reporting solutions for leadership and operational teams.

Data Governance & Quality Management

• Ensure accuracy, completeness, and integrity of training data across systems and reports.
• Conduct data validation, reconciliation, audits, and periodic quality checks.
• Support data governance initiatives by maintaining reporting standards and documentation.
• Identify reporting discrepancies and collaborate with stakeholders to drive corrective actions

📌 Senior Analyst (India)
🏢 Gallagher
📍 India