Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.
With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.
(A) Primary Responsibilities (Key work activities essential to achieve the position objective)
Customer Service at GIFT-City IBU (Branch)
• Recent Customer Onboarding/ deboarding for Resident and offshore customers of SMBC.
• Support branch’s KPIs and Front-Office KPIs including IFSCA ESG Compliance and Gross profit contribution through timely and errorfree execution.