Customer Service Representative (Mumbai)

Customer Service Representative (Mumbai)

17 Oct
|
Transworld Systems
|
Mumbai

17 Oct

Transworld Systems

Mumbai

*Please Note:
• English language proficiency is required for this role.
• This is a full-time, work from office role.
• This requires a U.S. schedule - India Night shift

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

WALK IN AT MUMBAI OFFICE

Walk In Interviews:
Monday to Friday
2:00 PM to 6:00PM IST

Address:
Transworld Systems Inc.
7th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Vashi 400703

TSI Recruitment :
Kindly carry your Updated resume and Photo ID proof.
Meet: HR – Aryan

Compensation: INR : ₹3,00,000.00 -₹3,60,000.00 per year
Shift: Night / Days Off: Saturday and Sunday

Build Your Future Come join our thriving team as a Voice Customer Service Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.





Why should you consider TSI?
• Transport Facility
• Paid training
• Team-oriented work environment
• Growth prospect
• Comprehensive benefits package available: including medical, paid time off and paid holidays
• Transportation provided
• Working 5 days/week

In This Role, You Will:

All of our agents manage outbound/ inbound calls from customers regarding any of the following:

Functional/operational:
• Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
• Follow up phone call with a designated contact person at the insurance company.
• Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.

Key Result Areas :
• Make atleast 95 calls a day
• Obtain a quality score of 98% or above

Ideal Candidate Qualifications:
• Bachelors Degre

📌 Customer Service Representative (Mumbai)
🏢 Transworld Systems
📍 Mumbai

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