Business Analytics Group Manager – Consumer Cards & Customer Analytics
Experience: 14–18 Years
Industry: Banking / Financial Services
Location: India
Job Summary
We are seeking an experienced Business Analytics Group Manager to lead analytics strategy, customer insights, and business performance initiatives for partnership Cards business. This role requires a strong leader with expertise in Business Analytics, Product Analytics, Customer Behavior Analytics, Marketing Analytics, and Revenue Management within the Banking and Financial Services domain. The successful candidate will drive data-driven decision-making, develop cutting-edge analytical solutions, lead high-performing teams, and partner with senior stakeholders to deliver measurable business outcomes across consumer and commercial Credit Card, Co-brand, and Private Label portfolios.
This leader will be accountable for translating advanced analytics into actionable business strategies that deliver substantial revenue growth through compelling leadership while fostering a culture of innovation, collaboration,
and operational excellence across the organization
Key Responsibilities
Strategic Business Analytics
• Develop and implement analytical frameworks to solve complex business challenges.
• Generate actionable insights through advanced analysis of customer behavior, portfolio performance, and market trends.
• Drive strategic recommendations to improve business performance, customer engagement, and revenue growth.
• Translate analytical findings into impactful business stories for senior leadership.
Customer & Product Analytics
• Lead analytics initiatives across Credit Cards, Co-brand, and Private Label products.
• Analyze customer acquisition, engagement, spending behavior, retention, and profitability.
• Provide data-driven recommendations to optimize customer lifecycle management.
• Partner with Product and Marketing teams to improve campaign effectiveness and portfolio growth.
Marketing & Revenue Analyt
📌 Business Analytics Grp Manager SVP (Bengaluru)
🏢 Citi
📍 Bengaluru
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