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Job Title: Soft Services Executive
Job Summary
The Soft Services Executive is responsible for managing and overseeing all soft service operations within the facility, ensuring a safe, hygienic, efficient, and employee-centric workplace setting. The role includes end-to-end management of housekeeping, pantry and cafeteria services, pest control, indoor plants, hospitality services, employee events, hotel bookings, vendor management, and workplace experience initiatives.
The incumbent will act as a key point of contact for employee concerns related to facility services and ensure timely resolution through effective stakeholder and vendor coordination.
Key Responsibilities
Soft Services Operations
• Manage end-to-end soft service operations for the workplace.
• Ensure high standards of cleanliness, hygiene, and workplace appearance across all areas.
• Conduct regular inspections, audits, and service quality reviews.
• Monitor vendor performance and compliance with SLAs.
• Address employee service requests and facility-related complaints promptly and professionally.
Housekeeping Management
• Supervise housekeeping teams and agency manpower.
• Ensure proper deployment, attendance management, and workforce productivity.
• Monitor usage and inventory of cleaning chemicals, consumables, and equipment.
• Possess knowledge of cleaning chemicals, their applications, dilution ratios, storage requirements, and safety pr
📌 Soft Services Executive (Bengaluru)
🏢 JLL
📍 Bengaluru