Job Title: Assistant Manager– HFS IS

Department

About Business line/Function:

Responsibilities

Position Purpose: < Working as a member of a HFS-IS in Chennai. The HFS team will be responsible for processing Subscription, Redemptions, Switch & Transfer for Hedge Funds, where Asian clients are investing in them. The candidate will also be responsible for inputting and generating reports to be filed with various regulators.>

Direct Responsibilities

• Acquire complete understanding of the HFS process & its related functions with various parties involved. For example: Custody ,FDS, NAV, Corporate Actions etc.
• Strive to become a SME (Subject Matter Expert) of the process by acquiring complete knowledge of HFS processing across all funds .
• Order collection and ensure completeness
• Verify client signature
• Prepare the order for input into BP2S systems
• Carry of checks on the order form.
• Follow up issues with the spoke team and with Client.
• Trade input / checking to BP2S core system
• Perform control procedures to ensure accuracy and completeness




• Generation of reports on daily & monthly basis to the Client.
• Dealing with adhoc requests from client and / or other BP2S locations.
• Adhere to quality SLA .
• Adhere to timeliness SLA .
• There should be no incidents logged on activities performed.
• Regular follow-up on Partial payments to be done diligently and should be highlighted to supervisor for further escalation in case break not cleared.

Contributing Responsibilities

• Be pro-active in developing customer relations by understanding and responding to customer needs
• Strive continually for customer satisfaction
• Try to identify the real needs of the customer, including those not necessarily stated
• Deliver very high quality results
• Ensure to complete ad-hoc duties which may arise from time to time, mainly on First and Last week of the month and system down-time scenarios.
• Monitor the respective group mail box and respond efficiently to the que

📌 Assistant Manager (Chennai)
🏢 BNP Paribas
📍 Chennai