- Handle customer queries via phone, and chat.
- Diagnose and resolve software issues.
- Escalate complex cases and follow up for resolution.
- Guide clients through setup and troubleshooting steps.
- Maintain accurate support records and feedback.
Requirements
- 0–3 years of experience in tech support or help desk role.
- Strong communication and problem-solving skills.
- Good Computer knowledge.
- Customer-oriented with a learning mindset.
- Must comply with Medical industry holiday norms.
Why Join Us
- Creative, supportive work culture.
- Career growth opportunities.
- Competitive salary and benefits.
📌 Technical Support Executive (Ranchi)
🏢 Graticare
📍 Ranchi
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