Job Description: We are looking for a confident and customer-friendly PSF Telecaller at Planet Hyundai. The candidate will be responsible for calling customers after vehicle servicing, collecting feedback, ensuring customer satisfaction, and maintaining accurate customer records.
Key Responsibilities:
- Call customers after service visits to collect feedback.
- Ensure customer satisfaction and resolve basic queries.
- Coordinate with the service team regarding customer complaints.
- Maintain call records and follow up with customers.
Skills Required: Positive communication skills, basic computer knowledge, and a customer-focused attitude.