1. Restaurant Captain – Roles & Responsibilities (R&R;)Guest Service: Welcome guests and ensure excellent dining experiences.
2. Order Taking: Take accurate food and beverage orders.
3. Table Management: Ensure proper table setup, cleanliness, and readiness.
4. Team Coordination: Guide food runners and service staff.
5. Food Service: Ensure timely and accurate food delivery.
6. Guest Satisfaction: Handle guest requests, feedback, and minor complaints.
7. Kitchen Coordination: Coordinate with kitchen staff for smooth service.
8. Upselling: Recommend menu items and promote special dishes.
9. Service Standards: Maintain hygiene, grooming, and restaurant SOPs.
10. Reporting: Report operational issues and guest complaints to supervisors.
📌 Restaurant Captain (Tenkasi)
🏢 Kalari Kari Virundhu
📍 Tenkasi
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