We are looking for a Automobile Service Advisor with strong automotive knowledge and excellent customer-handling skills. The role involves vehicle inspection and valuation, customer engagement, dealer onboarding, and field-based activities. The ideal candidate should have a strong understanding of cars, including different makes, models, and basic mechanics, along with the ability to communicate and negotiate effectively.
Key Responsibilities
- Inspect vehicles and assess their overall condition to identify potential issues.
- Evaluate vehicles and provide accurate valuations based on their condition and market factors.
- Maintain strong knowledge of different car makes, models, features, and mechanical aspects.
- Stay updated with developments and trends in the automotive industry.
- Connect with customers, understand their requirements, and present suitable selling propositions.
- Engage with customers and convince them to sell their vehicles based on Cars24's valuation.
- Identify and onboard new car dealers onto the platform.
- Build and maintain relationships with existing dealers.
- Conduct customer meetings, dealer visits, and vehicle inspections as required.
- Travel across locations for customer/dealer meetings and inspection activities.
- Use a personal two-wheeler for field travel.
Requirements
- Diploma or Bachelor's degree in Any Field.
- Minimum 3+ years of prior experience in automotive retail, vehicle inspection, automobile sales, or a related field.
- Strong knowledge of car makes, models, and basic vehicle mechanics.
- Positive communication, interpersonal, and negotiation skills.
- Customer-oriented and comfortable working in a field-based role.
- Detail-oriented and capable of accurately assessing vehicle condition.
- Results-driven with the ability to work in a dynamic and fast-paced environment.
- Valid 4-wheeler driving licence.
- Comfortable driving both manual and automatic cars.
- Own two-wheeler is mandatory for field travel.
📌 Automotive Service Advisor (Hyderabad)
🏢 Inveris Solutions
📍 Hyderabad
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