Our client is a premium live-entertainment F&B; venue offering signature cocktails, craft beer, world cuisine, music and curated guest experiences. The brand focuses on creating an energetic yet personalised hospitality experience for its guests.
Our client is looking for an experienced Restaurant Captain to manage floor operations and ensure a high-quality guest experience.
Key Responsibilities
· Manage day-to-day restaurant floor operations and ensure smooth service.
· Lead and coordinate the Steward/Service team during shifts.
· Welcome guests and ensure prompt, professional and personalised service.
· Coordinate with the kitchen, bar and service teams for timely order execution.
· Monitor table setup, cleanliness, presentation and overall service standards.
· Handle guest queries,
feedback and service-related concerns professionally.
· Guide team members on service standards, menu knowledge and upselling.
· Support the Restaurant Manager with daily operations and team coordination.
· Ensure compliance with restaurant SOPs, hygiene and safety standards.
· Support training and onboarding of new service team members.
Requirements
· Minimum 2-4 years of experience in restaurant/hospitality service.
· Experience in a high-end, premium, fine-dining, upscale restaurant, bar or
entertainment venue preferred.
· Robust knowledge of restaurant floor operations and F&B; service.
· Excellent communication, guest-handling and team-management skills.
· Professional, well-groomed and customer-focused personality.
· Comfortable working in a rapid-paced environment, including rotational shifts, weekends and holidays.