We are looking for a professional, friendly, and well-organized Receptionist to manage front-desk operations and provide excellent customer service.
Key Responsibilities:
- Welcome and greet clients and visitors professionally.
- Handle incoming phone calls, WhatsApp messages, and client inquiries.
- Manage appointments and coordinate meetings with counselors and management.
- Maintain visitor records, appointment schedules, and client information.
- Guide clients to the appropriate department or staff member.
- Handle basic administrative tasks, including document printing, scanning, photocopying, and filing.
- Maintain the reception area and ensure it remains clean and presentable.
- Coordinate with the sales and counseling teams for client follow-ups.
- Maintain confidentiality of client documents and company information.
- Assist management with daily office operations as required.
Requirements:
- Good communication skills in English, Hindi, and Punjabi.
- Basic computer knowledge, including MS Office, email, and WhatsApp.
- Pleasant personality, professional attitude, and positive organizational skills.
- Ability to handle multiple tasks and manage clients efficiently.
- Previous receptionist or front-desk experience will be an advantage.