About ArohaCaresArohaCares provides trusted home healthcare services, including patient attendants, elderly care, nursing care, physiotherapy, ICU-at-home and medical equipment rental. We help families arrange reliable care for their loved ones in the comfort of their homes.

Role OverviewWe are looking for a proactive and empathetic Pre-Sales Executive to handle incoming enquiries, understand patient and family requirements, explain suitable homecare services and convert qualified leads into sales opportunities.

- Key ResponsibilitiesCall and follow up with leads generated through Google, Meta Ads, the website, WhatsApp and other channels.
- Understand patient needs, care requirements, location, duration and preferred service timings.
- Explain ArohaCares' services, including nursing, patient attendants, eldercare, physiotherapy and medical equipment rental.
- Share relevant service details, pricing and quotations with prospective customers.
- Qualify leads based on requirements, budget, urgency and service availability.
- Schedule consultations or connect customers with the sales and operations teams for further assistance.
- Maintain accurate lead records, follow-up schedules and conversion status in the CRM or Google Sheets.




- Follow up consistently with families until booking confirmation or closure.
- Coordinate with operations to confirm service feasibility before making commitments.
- Achieve daily calling, follow-up, qualified-lead and conversion targets.
- Candidate RequirementsGraduate or undergraduate with good communication skills.
- 0–2 years of experience in telesales, inside sales, customer service or lead generation.
- Freshers with strong communication and a customer-first attitude may apply.
- Comfortable using phone calls, WhatsApp, email, Google Sheets and basic computer applications.
- Hindi communication is essential; English proficiency is an advantage.
- Patient, empathetic and qualified when speaking with families dealing with illness or elderly care needs.
- Performance MetricsNumber of leads contacted and calls completed.
- Lead qualification and follow-up completion rates.
- Number of consultations or sales appointments scheduled.
- Lead-to-booking conversion rate.
- Accuracy of CRM records and customer feedback.
- What We OfferFixed salary plus performance-based incentives.
- Training in home healthcare services and consultative selling.
- Opportunity to grow into Inside Sales, Business Development or Sales Management roles.

📌 Pre Sales Advisor (Gurugram)
🏢 Arohacares(Krishhari Healthcare Private
📍 Gurugram