What you'll do

- Take orders from the sales team and write them up accurately (sizes, laminate/membrane, design, quantity)
- Plan and schedule orders against the delivery date promised to the customer, then hand them to production
- Follow up with production so orders stay on track
- Keep customers updated on their order status, politely and proactively, so they never have to chase us
- Take customer complaints about material, finish or delivery, pass them to production, and follow through until they're fixed
- Track raw material stock (flush doors, membrane sheets, laminates, Fevicol/adhesives) and make sure the right quantities are always on hand
- Tell management in advance what needs to be bought, so no order is missed or delayed for lack of material




- Follow up with suppliers after purchase orders are placed until the material arrives
- Check incoming material for quality and quantity, and take up any shortage or defect with the supplier

What we're looking for

- [1–3] years in order coordination, sales support, purchase or production planning
- Experience with flush doors, laminates or membrane sheets is a plus
- Transparent, polite communication in Hindi; basic English
- Organised and good with follow-ups and deadlines
- Comfortable with WhatsApp, Excel or Google Sheets
- Calm and patient with customers and suppliers

📌 Order And Material Coordinator (Lucknow)
🏢 Meghalaya Timber Products
📍 Lucknow