- Contact customers through telephone, email, and other communication channels regarding overdue payments.
- Follow up regularly on outstanding and overdue accounts.
- Understand customers’ payment difficulties and negotiate suitable repayment plans.
- Maintain accurate records of customer interactions, commitments, and payment status.
- Meet assigned daily, weekly, and monthly collection targets.
- Follow company policies and applicable regulations during the recovery process.
- Coordinate with internal teams regarding disputed accounts and payment issues.
- Escalate difficult or unresolved cases to the appropriate supervisor.
- Provide regular reports on collection activities and recovery performance.
- Maintain professionalism and confidentiality while dealing with customers.
📌 Telugu Telecaller (Bengaluru)
🏢 Youngsters Group
📍 Bengaluru
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