- Make outbound calls to customers regarding overdue personal loan accounts.
- Follow up with customers for pending dues and loan repayments.
- Negotiate payment commitments and encourage timely repayments.
- Record customer interactions, payment commitments, and follow-up details in the CRM and LMS system.
- Resolve customer queries related to loan payments professionally.
📌 Collection Executive / Officer (New Delhi)
🏢 B.P. Securities India
📍 New Delhi
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