Telecaller – IT Services & Digital Solutions (Tele Sales)

Phone/whatsapp: (phone hidden)

Company: S N Digital Solns Pvt. Ltd.

Location: CBD Belapur, Navi Mumbai

Work Mode: Work From Office – No Remote/Hybrid

Employment Type: Full-Time

Experience: Minimum 1 Year Joining: Immediate / Short Notice Preferred

About S N Digital Solns Pvt. Ltd. S N Digital Solns Pvt. Ltd. is a technology-driven company providing software development, web development, business automation, AI-powered solutions, digital marketing, performance marketing and IT consulting services to businesses across global markets. We work with clients across the USA, Canada, Australia and UAE, helping businesses leverage technology and digital solutions to improve their operations, online presence and growth. We are looking for a motivated and articulate Telecaller who can drive tele sales, generate qualified leads over the phone and support the business development team in converting prospects into clients. About the Role As a Telecaller, you will be the first point of contact for potential clients. Your primary responsibility is to call prospective businesses, introduce our IT and digital services, understand their requirements and qualify them for the sales pipeline. This is a target-driven tele sales role. You will be making high volumes of outbound calls daily, following structured scripts, handling objections and scheduling meetings or demos for the business development team.

You will be pitching solutions including:

1. Software & Web Development

2. Mobile App Development

3. ERP & Business Automation Solutions

4. AI & Automation Solutions

5. Digital Marketing & Performance Marketing

6. E-commerce Development

7. IT Consulting & Digital Solutions Key Responsibilities

1. Make outbound calls to prospective businesses and decision-makers from provided lists and self-researched leads.

2.



Introduce and pitch S N Digital Solns’ IT and digital services clearly and confidently over the phone.

3. Identify and qualify prospects based on business requirement, budget, authority and timelines.

4. Handle objections professionally and maintain a positive conversation.

5. Schedule meetings, demos or callbacks for the Business Development team.

6. Follow up with prospects who have shown interest but have not yet converted.

7. Maintain accurate and up-to-date records of all calls, conversations and outcomes in the CRM.

8. Meet daily call targets, lead qualification targets and meeting-booking targets.

9. Work from calling scripts while adapting naturally to each conversation.

10. Re-engage cold or inactive leads periodically.

11. Collect basic business information and pain points from prospects to assist the BD team in personalized follow-up.

12. Coordinate with the Business Development and Marketing teams to align messaging and campaigns.

13. Report daily calling activity, outcomes and pipeline status to the reporting manager.

Required Skills & Experience Mandatory 1. Minimum 1 year of experience in telecalling, tele sales or outbound calling. 2. Excellent verbal communication skills in English — transparent, confident and professional. 3. Ability to pitch a service or product over the phone and hold an engaging conversation. 4. Strong objection-handling skills. 5. Comfortable with high-volume outbound calling on a daily basis. 6. Good listening skills to understand prospect requirements. 7.



Target-oriented with the ability to work under pressure. 8. Basic computer skills — email, spreadsheets, CRM data entry. 9. Willingness to work full-time from our CBD Belapur office. Good to Have 1. Experience in telecalling for IT services, software, digital marketing or technology products. 2. Experience calling international clients — USA, Canada, Australia or UAE. 3. Knowledge of CRM platforms. 4. Understanding of IT services, web development, digital marketing or automation solutions. 5. Experience working with calling scripts and lead qualification frameworks. What We Expect From You We’re looking for someone who is: ● Confident on calls, even with cold prospects ● Persistent in following up without being pushy ● Target-Oriented and self-motivated to hit daily and monthly numbers ● Clear Communicator with a professional and friendly phone manner ● Resilient — comfortable with rejection and able to bounce back quickly ● Disciplined in logging calls and updating the CRM consistently If you are not comfortable making 60–80+ outbound calls per day, handling repeated rejections or working under sales targets, this role may not be the right fit. Why Join S N Digital Solns Pvt. Ltd.? Work in a fast-paced, growth-focused IT sales environment. Gain exposure to international markets and diverse digital service portfolios. Work closely with the Business Development and Management teams. Build strong communication and sales skills with real-world B2B calling experience. Clear path to grow into a Senior Telecaller or Business Development Executive role based on performance. Performance-driven incentives on top of fixed salary. Compensation Salary: Based on experience, skills and interview performance. Performance Incentives: Applicable based on the company’s tele sales incentive structure.

📌 Telesales Executive (Navi Mumbai)
🏢 Shyam Nuneshwari Digital Solns Private
📍 Navi Mumbai