Debt Collection Specialist (Vijayawada)

Debt Collection Specialist (Vijayawada)

17 Oct
|
The Hard Cash
|
Vijayawada

17 Oct

The Hard Cash

Vijayawada

Job Role & Responsibilities

- Outbound & Inbound Calls: Dialing clients or customers with pending EMIs, credit card bills, or loan installments to remind them of dues.
- Negotiation & Settlements: Discussing financial constraints with debtors and structuring workable payment plans or one-time settlements (OTS)
- Data & CRM Updates: Logging call outcomes, payment promises, and follow-up dates accurately into a collection management or CRM system.
- Escalation: Flagging chronic defaulters, disputed accounts, or high-value non-performing assets (NPAs) to senior recovery or legal teams.
- Regulatory Compliance: Adhering strictly to ethical communication standards, fair debt collection guidelines, and RBI/local banking compliance rules.

📌 Debt Collection Specialist (Vijayawada)
🏢 The Hard Cash
📍 Vijayawada

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