Job Title: Senior Head of Operations | B2B Sales, Inventory & Supply Chain

? Location: Paschim Vihar office

? Company: Mahajan Mechnicals

About the Role

Mahajan Mechnicals (Voltz) is looking for an experienced and result-oriented Senior Head of Operations to lead and streamline our overall business operations, B2B sales operations, inventory management, demand forecasting, and supply chain planning.

We are looking for a senior professional who can build strong systems, manage teams independently, improve operational efficiency, and ensure seamless coordination between sales, inventory, procurement, warehousing, and e-commerce teams.

The ideal candidate should have strong operational experience, excellent team management skills, and a data-driven approach to inventory planning and business growth.

Key Responsibilities

1. End-to-End Operations Management

- Take ownership of day-to-day business operations and ensure smooth functioning across departments.
- Develop and implement SOPs, systems, and processes to improve efficiency and accountability.
- Identify operational bottlenecks and implement corrective actions.
- Ensure orders are processed accurately and dispatched on time.

2. B2B Sales & Team Management

- Manage and coordinate the B2B sales team to achieve business targets.
- Monitor sales performance, customer orders, pending orders, and customer complaints.
- Ensure smooth coordination between the sales team, warehouse, and dispatch teams.
- Improve order fulfilment, customer satisfaction, and overall operational performance.

3. Inventory Management & 100% Stock Accuracy

- Establish systems to maintain 100% inventory accuracy across physical stock and inventory records.
- Implement regular stock reconciliation, physical verification, and inventory control processes.
- Monitor stock movement, ageing inventory, excess stock, and slow-moving products.
- Ensure proper coordination between warehouse stock,



B2B requirements, and marketplace inventory.

4. Demand Forecasting & Inventory Planning

- Develop accurate inventory forecasts based on historical sales, current demand, seasonality, and future business requirements.
- Coordinate with Mr. Rawat, who manages the marketplace business, to consolidate Amazon, Flipkart, and other marketplace inventory requirements with B2B demand.
- Prepare consolidated inventory and procurement plans for management approval.
- Establish reorder levels, safety stock, and replenishment systems to prevent stock shortages.

5. Hero Product Availability

- Ensure that our top-selling and high-demand products are consistently available.
- Implement proactive replenishment planning to prevent stockouts of hero products.
- Monitor inventory coverage, sales velocity, and upcoming demand to initiate timely procurement.
- Identify potential stock shortages in advance and take corrective action before sales are affected.

6. Procurement & Supply Chain Coordination

- Coordinate with suppliers, procurement, warehouse, and dispatch teams to ensure timely material availability.
- Plan purchasing requirements based on consolidated demand forecasts and available inventory.
- Optimise inventory holding while maintaining product availability.
- Present inventory requirements and purchasing recommendations to management for approval.

7. Marketplace Coordination

- Work closely with the marketplace team to ensure inventory availability for Amazon, Flipkart, and other e-commerce platforms.




- Coordinate marketplace replenishment requirements, including FBA stock planning, with overall inventory and procurement.
- Ensure that inventory planning supports both B2B sales and online business growth.
- Candidate Requirements7–12+ years of relevant experience in operations, inventory management, supply chain, or B2B business operations.
- Experience managing teams across operations, sales coordination, inventory, and fulfilment.
- Strong understanding of inventory forecasting, demand planning, procurement, and stock reconciliation.
- Working knowledge of Amazon, Flipkart, and other e-commerce marketplaces.
- Robust analytical, problem-solving, and decision-making skills.
- Experience building SOPs, implementing systems, and improving operational performance.
- Ability to take ownership, manage teams independently, and deliver measurable results.

What We Are Looking ForWe are looking for a hands-on leader who can build systems rather than depend on manual follow-ups, anticipate problems before they occur, and take complete ownership of operational performance.

Our key priorities are:

- 100% inventory accuracy.
- Accurate demand forecasting and procurement planning.
- Zero avoidable stockouts of hero products.
- Strong B2B sales and operations management.
- Timely order processing and dispatch.
- Explicit accountability, structured processes, and efficient team management.

If you have the experience and leadership skills to build a reliable, scalable, and process-driven operation, we would love to hear from you.

? Interested candidates can share their resumes via Mail id - [email protected] or [email protected] or contact us directly.

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📌 Head of Operations (New Delhi)
🏢 Mahajan Mechnicals
📍 New Delhi